Thank you for choosing TechRK for your enterprise digital infrastructure. Because techrk.site operates exclusively as an API-based digital service platform handling intangible technical integrations and system processing, our refund terms are strictly defined as follows:
1. Digital Infrastructure & Setup Fees
- Setup & Integration Fees: Any initial onboarding, developer documentation access, or custom API setup fees are non-refundable once network credentials have been generated and issued to the client.
- Subscription / Platform Access Fees: Monthly or annual platform access fees are charged on a recurring basis for continuous infrastructure availability. Cancelled subscriptions will remain active until the end of the current billing cycle; no partial refunds are provided for unused periods.
2. API Transaction Fees
- Fees deducted per successful API call, routing, or digital system execution are calculated in real-time based on operational delivery.
- Once an API request is successfully completed and logged by our servers, the associated service or volume fee is final and non-refundable.
3. Disputed Transactions & System Errors
- In the rare event of a verified technical glitch on our platform that results in duplicate billing or incorrect fee deductions, clients must submit a formal ticket to our technical support team within 7 business days of the log date.
- Valid system discrepancies will be reviewed by our engineering department, and approved adjustments will be credited directly to your platform balance or operational ledger.